Guest Relations Officer (Part-timer) (HighHouse/NOVA)
Singaporeonsite
Posted today · via Workable
About this role
Understand each guest’s needs and preferences to provide personalized service. Coordinate reservation requests with the team. Contribute to the smooth and efficient running of the guest experience journey. Establishes and maintains positive customer contact at the restaurant/club. Recognizing VIP and regular guests. Communicates guest’s comments to the Guest Relations Managers. Actively seek feedback from guests to identify areas of improvement. Communicates with management, Guest Relations Team, and Service Team on customer needs, comments, or incidents. Responsible for the general upkeep of the restaurant/clubs and facilities – identifying them to ensure all VIPs and guests are being always provided the best experience.…
Read the full description on OUE Restaurants Pte Ltd's site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Singapore. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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