O
OwenCustomer Support Agent
Stockholmonsite
Posted 3mo ago · via Teamtailor
About this role
We are seeking a personable and solution‑focused Customer Support Agent to join our growing Customer Experience team. This role combines empathetic customer care, clear problem solving and efficient case management to deliver consistently helpful outcomes. The successful candidate will support customers across multiple channels, escalate and resolve issues in partnership with product and engineering, and contribute to improvements in our support processes and knowledge resources. About the role You will be responsible for handling inbound enquiries via email, live chat and phone, diagnosing problems, and guiding customers to timely resolutions while maintaining a calm and professional manner.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Stockholm. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams