Service & Support Lead
HQ_Louisvilleonsitesenior
Posted today · via Workday
About this role
What’s Unique About You Is What Makes Us Better! Diversity is our strength and competitive advantage. Bring your flavor to the Papa John's team today! Job Summary The Service & Support Lead serves as the central point of coordination for real-time delivery visibility across the PJFS distribution network. This role proactively monitors route execution, validates ETA accuracy, manages service exceptions, and coordinates communication between Transportation, Distribution, Customer Service, and restaurants to ensure a reliable customer experience. Duties and Responsibilities (other duties as assigned) Monitor active QCC delivery routes to ensure adherence to scheduled departure, transit, and delivery timelines.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in HQ_Louisville. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
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