Incident Management Analyst
North Carolina Officeonsitemid
Posted 1mo ago · via Workday
About this role
Position summary: The Incident Management Analyst is responsible for the overall coordination of the incident management process, in particular when there are major incidents. This role is also responsible for the coordination of the investigation onto root cause, identifying workarounds and following up for permanent resolution. Qualifications required: 2+ Years’ experience designing and executing incident/problem management processes. 2+ Years’ experience with an IT Service Management ticketing system.…
Read the full description on PAYCO The Clearing House Payments Company's site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in North Carolina Office. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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