Customer Support Specialist - Guatemala
Guatemalaonsitemid
Posted 2 days ago · via Teamtailor
About this role
About The Role: At Paysend, our customers are at the heart of everything we do! We’re on a mission to make money transfers seamless, fast, and accessible to millions of people around the globe - and our Customer Support team is where that magic happens. We’re looking for passionate, empathetic, and energetic problem-solvers to join our growing team in Guatemala. In this role, you won't just be answering queries; you’ll be a champion for our users, creating warm, delightful experiences and helping us build the world's most innovative, customer-focused fintech platform. If you love helping people, thrive in a fast-paced environment, and want to make a real difference in people’s financial lives, we’d love to have you on board! Note: This is a 9- to 12-month fixed-term contract position.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Guatemala. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams