Senior Technical Support Manager

Ponte Vedra Beachonsitemanager

Posted 1mo ago · via Workday

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About this role

The Best Players Need the Best People. The Senior Technical Support Manager is responsible for leading the Technical Support Engineering team (GTE) to provide engineering support for network connectivity, Operating Systems / server / cloud resources, application issues, review application / system logs to diagnose, determine and solve problems. This position is also responsible for monitoring, alerting and creation of dashboards. This leadership role manages the operations of the technical support operations team and works to create strategic areas of improvement for the team as they support the daily operations to extract data from golf courses throughout the PGA TOUR and affiliated ecosystems.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: bash, powershell, aws, splunk

Level fit

This role is manager-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Ponte Vedra Beach. We weight your proximity and willingness to relocate.

Score yourself on this role.

Free · no card · written explanation included

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

bashpowershellawssplunk

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