Services BPE - Customer Service Intellectual Property

Bestonsite$84K – $141K

Posted today · via Workday

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About this role

Job Title Services BPE - Customer Service Intellectual Property Job Description In this role, you will make an impact by Driving standardization and governance of CSIP (Customer Service Intellectual Property) knowledge as structured, compliant, and reusable assets, enabling scalable service delivery and AI-ready consumption. Strengthening CSIP as a robust, compliant, and scalable enterprise capability, reducing key-person dependency, ensuring consistent regulatory adherence, and enabling sustainable governance across global operations. You will have a chance to shape how AI elevates global Services in a mission‑driven health‑technology company. Your role: Define and standardize CSIP policies, controls, and lifecycle processes, ensuring consistent interpretation across BUs and regions.…

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