Policy Support Officer

Primary Details Time Type: Full time Worker Type: Employee Provide customer service via email & answer customer, Underwriter and/or agency’s question regarding product, process, policy. Responsible for work allocation including monitoring, reporting inflow of new business, renewals, cancellations and endorsements of transactions Primary Responsibilities • Ensure policies are followed and refer/escalate where appropriate •Comply on provided legislations, industry codes, company policies and procedures. •Establish and maintain a good working relationship with stakeholders •Cooperate with other functions to answer customer/agency’s questions regarding product, process, policy etc.…