Head of Service, Taiwan
Taipeionsitedirector
Posted 3 days ago · via Workday
About this role
Job Description A Typical Day Lead Field Services, Contact Centers, Spares, Service Engineering and aftermarket business development Own POM P&L in the cluster and develop and implement POM product portfolio. Secure a tight warranty cost control and support quality development. Deliver very ambitious targets on consumer satisfaction. Net promoter score and consumer effort score. Implement/review/enhance field service and contact center operations according to the sector business model strategy. Drive and deliver operational KPIs In this role, you will be dealing with Electrolux’s Internal & External customers. You should be confident in dealing with leaders both from a country level and region level perspective.
Read the full description on PL10 Electrolux Poland Spolka Z O.o.'s site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is director-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Taipei. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included