Support Specialist, Enterprise Technology
New York Cityonsitemid$75K – $90K
via Greenhouse
About this role
ProPublica is an independent, nonprofit newsroom that produces investigative journalism in the public interest.
As an enterprise technology support specialist at ProPublica, you’ll be at the forefront of providing technical support for colleagues working across the organization. You’ll help ensure people can do their work seamlessly by troubleshooting IT issues, providing clear documentation and training, and helping implement modern and secure solutions. If you have a passion for staying ahead of technology trends and ensuring the highest level of security, and take pride in supporting the work of others, we want you to be a part of our team.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: jira, slack, teams, okta
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in New York City. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
jiraslackteamsokta
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