Product Manager (Agent Platform)
San Franciscoonsitemanager
Posted 3w ago · via Lever
About this role
Your role in our mission
As Product Manager for the Agent Platform, you'll help shape the in-house tooling our frontline agents use to serve customers. The platform brings customer data and agent capabilities together in one place, and we're extending it with AI-enabled assistance to make agent work faster and more effective. You'll partner closely with Operations leaders and spend time understanding how work actually gets done, and use that understanding to set the roadmap.
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in San Francisco. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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