Executive, Contact Centre
Kuala Lumpur (Group Head Office)onsite
Posted today · via Workday
About this role
Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. ROLE PURPOSE The incumbent is responsible for providing an efficient and high-quality telephone service by reaching out to customers (agents and policyholders) to remind them of premium overdue coverage and the benefit policy holders will be losing in the event of lapsation or premium holiday for investment link policy.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Kuala Lumpur (Group Head Office). We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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