Technical Support

Kecamatan Gentengonsite

Posted 5mo ago · via Smartrecruiters

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About this role

About McEasy, a transportation management solution to simplify complex logistics operations. Menangani dan menganalisis permasalahan perangkat hardware dan GPS yang dilaporkan melalui Customer Service Channel. Melakukan diagnosa jarak jauh (remote troubleshooting) menggunakan tools internal untuk mengidentifikasi kerusakan atau ketidaksesuaian sistem. Berkomunikasi langsung dengan pelanggan untuk mengumpulkan informasi teknis, serta memberikan update dan solusi atas permasalahan yang terjadi. Bekerja sama dengan Customer Service Tier 1 dan tim Engineering untuk memastikan penyelesaian masalah yang efektif dan tepat waktu. Memastikan seluruh aktivitas support tercatat dengan rapi dan akurat sesuai prosedur.…

Read the full description on PT Otto Menara Globalindo's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

We compare your skills against the role requirements.

Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Kecamatan Genteng. We weight your proximity and willingness to relocate.

Score yourself on this role.

Free · no card · written explanation included

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