Central Station Operator Dispatcher
15 Pinnacle Point Drive Miamisburgonsite$104K – $312K
Posted today · via Workday
About this role
Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company. The Customer Service Representative will interact with the company’s customers by addressing inquiries and resolving complaints. The position takes ownership of customer issues and provides complete end-to-end issue resolution by utilizing the resources available. Essential Duties & Responsibilities: Must be able to answer 50 to 150 calls per shift. Must be able to take calls involving fire alarms, police, fire, and EMS. Fields customer questions and complaints; when the issue is beyond the representative’s knowledge, forwards to the assigned specialist or other appropriate staff.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in 15 Pinnacle Point Drive Miamisburg. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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