Chat Support Associate
Kansas Cityonsitejunior$65K – $75K
Posted today · via Teamtailor
About this role
Job Overview We are currently seeking a dedicated and articulate Chat Support Associate to join a confidential organisation on a Full-Time or part time basis. In this role, you will be the first point of contact for customers, providing exceptional support and resolving enquiries through our live chat platform. The ideal candidate is a proactive problem-solver with a passion for delivering outstanding customer service. This position is based in Phoenix , Arizona, United States . The salary for this position is $65,000 - $75,000 USD per annum , dependent on experience. Responsibilities * Engage with customers in a professional, timely, and empathetic manner via live chat. * Accurately identify, assess, and resolve customer queries and concerns at the first point of contact.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is junior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Kansas City. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included