IT Help Desk
South Fultononsite
Posted today · via Teamtailor
About this role
We are seeking a motivated and customer-focused IT Help Desk Technician to join our team. This entry-level position is ideal for individuals looking to begin a career in information technology. The IT Help Desk Technician will provide first-level technical support to employees by troubleshooting hardware, software, and network-related issues while delivering exceptional customer service. Key Responsibilities Respond to help desk requests via phone, email, and in person. Troubleshoot and resolve basic computer, printer, software, and network issues. Install, configure, and maintain desktop computers, laptops, and peripheral devices. Assist with user account setup, password resets, and system access. Document support requests and resolutions in the help desk ticketing system.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in South Fulton. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included