Remote Chat & Email Support Representative
Philadelphiaonsitemid$42K – $62K
Posted today · via Teamtailor
About this role
The ideal candidate will be a highly motivated and empathetic individual with a passion for delivering exceptional customer service. You will be the first point of contact for our customers, providing valuable support and product information via digital channels. This role is crucial in maintaining our reputation for quality and customer satisfaction. The offered compensation for this position is $20 - $30 USD per hour , dependent on experience. Responsibilities • Respond to customer inquiries via live chat and email in a timely, professional, and courteous manner. • Provide accurate and detailed information regarding our range of wellness products, including usage, benefits, and ingredients. • Assist customers with order placement, tracking, returns, and exchanges.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Philadelphia. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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