Remote Chat & Email Support Representative
San Joseonsitemid
Posted today · via Teamtailor
About this role
Pacific Working Capital is seeking a dedicated and articulate Remote Chat & Email Support Representative to join our team. We are an organization committed to supporting the success of small businesses by providing a transparent, easy, and inspiring lending experience. As a first point of contact, you will play a crucial role in delivering exceptional customer service that reflects our core values and helps business owners get the support they need to thrive. This is a full-time, remote position for a candidate who is passionate about helping others and excels in written communication. Responsibilities: Respond promptly and professionally to customer enquiries via live chat and email channels.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in San Jose. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams