Remote Chat Support Agent
Virginia Beachonsite
Posted today · via Teamtailor
About this role
About the Role We are looking for a customer-focused, tech-savvy, and detail-oriented Chat Support Agent to join our growing remote team. In this role, you will provide exceptional customer service by assisting customers through live chat, email, and other digital communication channels. You will resolve inquiries, troubleshoot issues, provide product and service information, and ensure every customer interaction is handled professionally and efficiently. The ideal candidate has excellent written communication skills, strong problem-solving abilities, and a passion for delivering outstanding customer experiences in a fast-paced remote environment. Key Responsibilities Respond promptly and professionally to customer inquiries through live chat, email, and other digital messaging platforms.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: monday, slack, teams, zoom, salesforce…
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Virginia Beach. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
mondayslackteamszoomsalesforcehubspot