Remote Client Success & Support Agent
Redmondonsite
Posted 2 days ago · via Teamtailor
About this role
Position Summary We are seeking a friendly, customer-focused Remote Client Success & Support Agent to deliver exceptional service and build positive relationships with our clients. In this role, you will respond to customer inquiries, resolve issues efficiently, provide product and service guidance, and ensure every client has a seamless support experience. The ideal candidate is an excellent communicator with strong problem-solving skills, a passion for helping others, and the ability to thrive in a fast-paced remote environment. All skill levels are welcome - Comprehensive training is provided. Key Responsibilities Respond promptly to customer inquiries via email, chat, and phone with professionalism and empathy.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams, salesforce, hubspot
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Redmond. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teamssalesforcehubspot