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Qureos Inc

Remote Specialist Care Officer

Lithoniaonsitemid

Posted today · via Teamtailor

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About this role

About the Role As a Work From Home (WFH) Specialist Care Officer, you will serve as a trusted point of contact for customers by providing friendly, professional, and personalized support through phone, email, live chat, and other digital communication channels. You will assist customers with general inquiries, account-related requests, service information, and issue resolution while ensuring every interaction reflects AmericanElectric's commitment to outstanding customer care. Success in this role requires excellent communication skills, attention to detail, a positive attitude, and the ability to work independently in a fully remote environment. Key Responsibilities Deliver outstanding customer support through phone, email, live chat, and other digital communication channels.…

Read the full description on Qureos Inc's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Lithonia. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teams

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