WFH IT Support Representative (Entry Level)
Las Vegasonsitejunior
Posted today · via Teamtailor
About this role
Position Overview As a Work From Home (WFH) IT Support Representative, you will provide first-level technical support to employees by resolving hardware, software, network, and account-related issues. You'll troubleshoot technical problems, assist with computer setup and configuration, document support requests, and help ensure employees have the technology they need to perform their jobs efficiently. This role requires excellent communication skills, a customer-first mindset, and the ability to troubleshoot technical issues while working independently in a fully remote environment. Key Responsibilities Provide first-level technical support via phone, email, chat, and remote support tools. Troubleshoot hardware, software, printer, network connectivity, VPN, and application issues.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is junior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Las Vegas. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams