Assistant Manager Planning & Escalation Group - Shop Operation Section , Shop Operation Department , Area Business Supervisory Department

Tokyoonsitemanager

Posted 3 days ago · via Workday

About this role

Job Description: Department Overview We are responsible for creating customer touchpoints in real-world channels and driving business growth, with Rakuten Mobile shop operations at our core. Our stores serve as more than just places to sign contracts; they act as the "front line of customer engagement," playing a vital role in supporting the brand experience by providing Rakuten Group services across communications, finance, and e-commerce. The Shop Operation Section serves as the "strategic hub" for store operations, managing everything from the construction of the physical store network and back-end call center functions to the development of systems and devices that streamline in-store operations.…

Read the full description on Rakuten's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: swift

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Tokyo. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
See if I'm a fit →

Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

swift

More at Rakuten

See all open jobs at Rakuten