Assistant Manager Planning & Escalation Group - Shop Operation Section , Shop Operation Department , Area Business Supervisory Department
Tokyoonsitemanager
Posted 3 days ago · via Workday
About this role
Job Description: Department Overview We are responsible for creating customer touchpoints in real-world channels and driving business growth, with Rakuten Mobile shop operations at our core. Our stores serve as more than just places to sign contracts; they act as the "front line of customer engagement," playing a vital role in supporting the brand experience by providing Rakuten Group services across communications, finance, and e-commerce. The Shop Operation Section serves as the "strategic hub" for store operations, managing everything from the construction of the physical store network and back-end call center functions to the development of systems and devices that streamline in-store operations.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: swift
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Tokyo. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
swift
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