Member Shop Support Group - Shop Operation Section , Shop Operation Department
Tokyoonsite
Posted today · via Workday
About this role
Job Description: Department Overview Rakuten Mobile promotes business growth and creates customer touchpoints through real-world channels, with shop operations at its core. Our stores are not just places for signing contracts; they play a vital role in supporting the brand experience as the "front line of customer touchpoints," providing Rakuten Group services across telecommunications, finance, e-commerce, and more. The mission of the Shop Support Group is to provide higher convenience and satisfaction to both store staff and the customers they serve by operating a call center that handles inquiries from store staff.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
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2
Level fit
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3
Domain experience
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4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Tokyo. We weight your proximity and willingness to relocate.
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