Corporate IT Support Technician
Chantilly Officeremote
Posted 3w ago · via Workday
About this role
Position Summary The IT Support Technician provides frontline and escalated technical support to internal Red River users, including in-person, remote, and hybrid support services. This role serves as a primary point of contact for incident resolution, troubleshooting hardware and software issues, and ensuring timely, accurate ticket handling. The IT Support Technician works independently while collaborating closely with support, engineering teams, and leadership to deliver a high-quality support experience and continuously improve service delivery. Key Responsibilities Respond to user-reported issues via phone, email, and remote support tools while following established processes.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams
More at Redriver
- View →Design Engineer - Microsoft/CloudRemote - United States
- View →Help Desk Technician I - Monday-Friday 8AM-430PMChantilly, VA
- View →Sr. Deployment Engineer, Cloud Infrastructure (Azure/AWS)Remote - United States
- View →Business Analyst - Revenue OperationsRemote - United States
- View →Solution EngineerRemote - DC
- View →Systems Support Engineer IISanta Clarita, CA