Consumer Advocacy Representative
Iloiloonsitemid
Posted today · via Workday
About this role
Accountabilities: First point of contact for consumers via telephone Provide authentication during all consumer contacts to uphold security and privacy of PII and SPII. Provide disclosures to consumers. Assist consumers in filing disputes for all products. Must be able to review and analyze reports and instruct the consumer on the best way to dispute a specific claim. Research dispute requests to ensure disputes are accurate and warranted. Educate consumers educating them on reports, claim information, reason codes, etc. Researching multiple databases for consumer’s information. Work with Dispute and Resolution teams to resolve consumer disputes.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: render, teams, salesforce
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Iloilo. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
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