Director of Customer Success

About the Role The Customer Success Director is the senior strategic owner of Mytonomy’s most important relationships with health systems and health plans. In this role, you will serve as a trusted advisor and executive partner to C-suite stakeholders — including CIOs, CNOs,CMIOs, and Chief Digital Officers — guiding them through the adoption and long-term value realization of Mytonomy Cloud for Healthcare. You will be responsible for driving measurable outcomes: patient engagement rates, satisfaction scores, clinical adoption, and demonstrable ROI. You will orchestrate cross-functional teams internal and external to ensure customers achieve and sustain success, while actively identifying opportunities to expand Mytonomy’s footprint within your accounts.…