R
RelxGPS Analyst I
PHL-RE Shared Services-Manilaonsitemid
Posted today · via Workday
About this role
A GPS Tier 1 Support is responsible for efficiently managing and resolving employee inquiries and issues related to HR policies, benefits, and other HR-related matters. This role involves handling processes on Invoicing, Compliance, Documentation, Reporting and Case Management. Accountabilities: Case Management: Receive, log, and track HR-related cases and inquiries from employees through myHR and CXone. Prioritize and manage a high volume of cases, ensuring timely resolution according to service level agreements (SLAs). Issue Resolution: Provide accurate and timely responses to employee inquiries, offering solutions or directing them to the appropriate resources. Collaborate with other HR teams, such as payroll, benefits, and recruitment, to resolve complex cases.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in PHL-RE Shared Services-Manila. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
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