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RelxWorkforce Management Analyst I
PHL-RE Shared Services-Manilaonsitemid
Posted today · via Workday
About this role
The Workforce Management (WFM) Analyst I is responsible for supporting workforce planning activities that ensure optimal staffing levels, efficient resource utilization, and achievement of service level objectives across customer and operational support teams. This role performs forecasting, scheduling, intraday management, and workforce reporting while providing data-driven insights to improve operational performance. The WFM Analyst I partners closely with Operations, Training, Quality, and other stakeholders to support business goals through accurate workforce analysis, reporting, and proactive workforce management practices.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in PHL-RE Shared Services-Manila. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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