Freight Claim Operator

About Work Hours: 8:30PM~5:30PM (On-Site) 1 Yr Contract pay: $22.7, DOE Review new submissions to ensure all required documentation and claim details are included File and manage shortage claims based on shortage investigation report, theft notification, and/or warehouse incident report Investigate and process damage claim submissions based on return authorizations and QC reports Communicate with the logistics service provider (LSP) to ensure a timely and accurate resolution Thoroughly review all claim declinations and communicate the final resolution to customers, if valid Dispute invalid claim resolutions to overturn declination and negotiate claim settlements Analyze data to determine claim validity; evaluate independent reports, including video, written incident reports, valuation esti…