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Scgov

311 Customer Service Representative (Part-Time, OPS/Temporary)

Public Safety Building (EOC)onsitemid

Posted 3 days ago · via Workday

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About this role

Department: Communications About Our Job Looking for a flexible part-time opportunity where you can make an impact and gain valuable local government experience? Sarasota County’s 311 Contact Center is hiring a part-time OPS Call Center Customer Service Representative — a great starting point for joining the County and learning how local government operates. As the County’s “front door,” you’ll support residents by answering questions and connecting them with services across all 17 Sarasota County departments, giving you unique exposure to County operations in a fast-paced, high-volume environment. Job Description: If you’re tech-savvy, customer-focused, and enjoy helping others, this could be a great fit.…

Read the full description on Scgov's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Public Safety Building (EOC). We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teams

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