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SciBilingual First Party Collections Representative - Spanish
LA - Jeffersononsitemid
Posted today · via Workday
About this role
Our associates celebrate lives. We celebrate our associates. As a persuasive communicator, this role negotiates payments or creates payment arrangements on past due accounts.. Utilizes technology to update customer records, post payments, and research customer discrepancies. Proficiencies include software and product knowledge as well as consistently meeting or exceeding key performance indicator requirements. JOB RESPONSIBILITIES Applying assertive and persuasive communication skills, responds to inbound and automated dialed first party past due accounts. Quickly builds rapport with customers to discuss delinquent balances, understands payment issues, removes customer payment obstacles, and negotiates payment(s).…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in LA - Jefferson. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included