Supervisor Customer Service Operations
Kortrijkonsite
Posted 1mo ago · via Recruitee
About this role
Are you a natural people leader with a passion for operational excellence? Do you thrive in a dynamic, international environment where customer satisfaction, process optimization and teamwork go hand in hand? Then you might be our new Teamlead Customer Service Operations. As Teamlead CSO, you take the wheel of our administrative customer service activities — from sales and service order administration to traffic coordination. You ensure smooth day‑to‑day operations, accurate order processing and a high-quality customer experience. You coach and support a team of Sales Coordinators, Sales Desk Officers, Service Coordinators and Traffic Coordinators. With your hands-on mindset, you jump in when needed to keep operations running and customers happy.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
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2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Kortrijk. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
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