reqspace
Start free trial →
S
Sec

Customer Service Intern

BITEXCO Financial Toweronsitejunior

Posted today · via Workday

See if I'm a fit →Tailor my resume for this role →Apply on Workday ↗

About this role

Position Summary 1. Provides best service to customer by improving service centers fields. 2. Secures service competitiveness by improving KPIs and by supporting issues of service centers. 3. Promote service differentiation by discovering best practices and propagating those practices to other service centers. Role and Responsibilities Validate warranty claims by reviewing service records, Big Data, and GPS data to ensure compliance. Coordinate with Authorized Service Centers (ASC) to investigate suspicious cases, follow up on supporting documents, and facilitate warranty claim resolution. Prepare operational reports and provide regular updates on warranty verification outcomes to the Customer Service Operations team.…

Read the full description on Sec's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is junior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in BITEXCO Financial Tower. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
See if I'm a fit →

More at Sec

See all open jobs at Sec →