Business Operations Sr Rep

Overview: The Return Mail Operations Support role provides critical operational support for returned mail, address management, customer communication handling, and related administrative processes within Operations Support. This position helps ensure returned customer communications are researched, documented, remailed, or escalated accurately and timely while supporting compliance, audit, service level, and business continuity expectations. Responsibilities include but are not limited to: Receive, review, and process returned mail received from Mail Services, Document Capture Management, business areas. Research returned items using appropriate systems and resources to identify customer, policy, and contract information.…