Front Desk Agent
Niagara Fallsonsite
Posted 4 days ago · via Workday
About this role
The Front Desk Agent oversees the front desk operations of the hotel, ensuring the highest level of customer service satisfaction to all patrons and guests of the Casino and Hotel while maximizing room revenue and occupancy. All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Greet, register, and assign rooms to guests of hotel. 2. Respond to routine patron requests, such as qualifications for hotel and restaurant services or availability. 3. Book recommended hotel, restaurant, and walk in reservations. 4. Compute bills, collect payments, and make change for guests. 5. Issue room keys and escort instructions to bell person. 6.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Niagara Falls. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included