S
SentTechnical Support Engineer
mid
via Ashby
About this role
Pristina, Kosovo · In-Office
About Sent
Sent is building the messaging infrastructure that powers how businesses communicate with their customers. We provide a unified API for SMS, WhatsApp, iMessage, and RCS, making it simple for developers to reach people on any channel. We've raised $5.8M in funding and we're growing fast.
The Role
We're looking for a Technical Support Engineer to be the first line of defense for developers and businesses building on Sent. You'll resolve technical issues, guide customers through complex integrations, and make sure they're successful on the platform.
What You'll Do
• Resolve technical issues. Help customers debug integration problems, diagnose API errors, and troubleshoot messaging failures across SMS, WhatsApp, and RCS.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in a specific location. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included