Customer Service Representative I
Harrisonburgonsitemid
Posted 2 days ago · via Workday
About this role
City/State Harrisonburg, VA Work Shift Rotating Overview: Sentara Rockingham Memorial Hospital Wellness Center is hiring a Customer Service Representative Responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries from members or patients. Primarily responsible for handling incoming calls to effectively address issues related to either member eligibility, plan prescription benefits, and claim payment issues or patient services needs such as updating billing information, establishing payment plans, resolving payment inquiries, or patient scheduling.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Harrisonburg. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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