[LTA-PT] DEPUTY/ASSISTANT MANAGER, BUS SERVICE STANDARDS

[What the role is] [LTA-PT] DEPUTY/ASSISTANT MANAGER, BUS SERVICE STANDARDS [What you will be working on] You will be part of a team that is responsible for developing and administering frameworks, as well as monitor, analyse and report key performance indicators for bus service performance standards. Your main responsibilities include: Ensuring bus operators meet service quality standards. This includes reviewing requests for exceptions and working within the regulatory framework to uphold service standards. Managing two key performance frameworks that measure reliability of bus services: Deciding the assessment parameters for bus services. Reviewing waiver submissions from bus operators and applying approved exclusions into the bus fleet management system.…