Manager / Service Quality

NPB-Service Quality Branchonsitemanager

Posted today · via Workday

About this role

[What the role is] You will be part of the Communications & Community Engagement division, Service Quality Branch. You will work closely with internal and external stakeholders to develop, implement, and monitor service quality strategies within the organisation to enhance service delivery standards and drive continuous improvement. [What you will be working on] Your responsibilities will include 1.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in NPB-Service Quality Branch. We weight your proximity and willingness to relocate.

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