Product & Customer Learning Manager

remotemanager$115K$180K

via Ashby

About this role

WHAT WE’RE LOOKING FOR Sift's next stage of growth requires moving from individual expertise held by a few tenured people to a systematic, documented body of knowledge that scales across the organization to be used in every customer interaction. Today, deep product and fraud-industry knowledge lives in people's heads rather than in accessible content — which means Sales, Customer Success, Solutions, and Support teams often pitch and support Sift on features, not on the business value and fraud expertise that differentiates us. We're hiring a Product & Fraud Enablement Content Manager to close that gap.…

Read the full description on Sift's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

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Skills in this role

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