Stardex (YC S21) - Support Engineer
remotemid$50K – $60K
via Ashby
About this role
STARDEX https://www.stardex.com
Stardex is an AI-native ATS and CRM built specifically for executive search firms. We're backed by Y Combinator. Our customers are boutique and mid-market retained search firms running their whole business on us, and we need someone who keeps them unblocked day to day.
We're a team of five. You'd work Europe hours, partner closely with our support lead, and report into the founders.
What you'll actually do
- Pick up customer questions and bug reports from Slack, go into their account, figure out what's going on, and get it resolved
- Most of this is diagnosing and fixing. A customer says "this isn't working," you find out why and either push a fix or loop in the right person
- Reach for AI tools (Claude Code, Cursor, etc.) by default to move fast.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: typescript, go, sql, react, postgres…
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
typescriptgosqlreactpostgresclaudeslack