Customer Success Manager
remotemanager$70K – $84K
via Ashby
About this role
Link to role presentation video: https://www.loom.com/share/ccd0a1bed8bc41aab344cc4994bd33c3 https://www.loom.com/share/02972d59587a467bba172bd71f15e7ef
👋 Thanks for stopping by and learning more about this role at Sitemate! ✨🏗️
We’d love to hear from you 👩💻👩🏽💻🧑🏿💻👨🏻💻
📝 OVERVIEW
We're looking for an SMB Customer Success Manager to join our London team and help drive customer activation, retention, and growth across a portfolio of customers across the built world industries. You'll be the trusted day-to-day partner for customers after they've signed, guiding them through onboarding, ensuring they're getting value quickly, and helping them embed Sitemate's products into real-world workflows. We recently shipped our first AI Agent, Storm.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: go, tableau, power bi, jira, trello…
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
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