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SitetrackerCustomer Success

Operations Associate - System Admin & AI

Mexico Cityonsitejunior

Posted 3 days ago · via Lever

About this role

The Opportunity This is a pivotal opportunity to drive the tactical execution of Post Sales operations, directly impacting our efficiency and customer experience. You will play a crucial role in configuring processes and generating insightful reports, becoming an indispensable asset to our customer-facing teams. This role offers the unique chance to shape operational excellence at the ground level, growing your expertise in system administration and data analysis while exploring the future of AI in operations. What You'll Do In this early-career operations role, you will be at the forefront of executing essential system enhancements and resolving process issues that directly support our customer experience teams.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams, salesforce

2

Level fit

This role is junior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Mexico City. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teamssalesforce

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