Customer Service Representative
USA - California - Anaheimonsitemid
Posted yesterday · via Workday
About this role
Customer Service Agent Location: Anaheim, CA (no relocation available) Rate: $21-25hr Key Responsibilities Respond to inbound customer calls and emails regarding service and sales requests. Gather and accurately enter customer information in real-time into service databases. Identify the nature of service requests, including equipment type, warranty status, and service geography. Track and categorize customer inquiries, complaints, and follow-up actions to ensure resolution. Collaborate cross-functionally with departments such as dispatch, billing, parts, credit, and field management. Make outbound calls as needed to provide updates or obtain additional customer information. Support accurate service delivery and exceed customer expectations with each interaction.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in USA - California - Anaheim. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams