Floor Manager Pool House

The Role… Located on Avenida Tibidabo, our third Casa in the city will include a state-of-the-art gym, a full-service spa and hair salon, an 18 m² outdoor pool, a café, and two floors of club space. What we are looking for in a Floor Manager... Leading service on the floor and supporting the team to provide warm, friendly and efficient service according to our standard operating procedures. Ensuring our full allergy procedure is followed to protect the safety of our members, guests and team. Being visible on the floor and touching every table to check in on their experience. Getting to know members, remembering their names and building connections. Leading by example with consistency, clarity and fairness to drive a productive and happy team.…