Front Desk Supervisor - Soho House Austin

The Role… The Front Desk Supervisor is responsible for supporting and providing direction and leadership to the hotel Front Desk operations team for Soho Warehouse. A successful Front Desk Supervisor will be a proactive and resourceful team player who is knowledge about our House and the Nashville community. Responsibilities Develop relationships with guests, group contacts, members and other guests in order to provide personalized Soho House service. Over see scheduled shift and insuring all tasks are delegated and completed. Resolve customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.…