Remote Technical Center Team Supervisor

United States - RemoteRemote (US)$17K$21K

Posted today · via Workday

About this role

About the role As the Technical Center Team Supervisor , you will lead a team of 8–10 Remote Technical Support Specialists responsible for delivering exceptional technical support across the Americas. You'll provide day-to-day leadership, coaching, and performance management while ensuring customer issues are resolved efficiently and service levels are consistently achieved. Working closely with Technical Operations, Field Service, Engineering, and Global Support teams, you'll balance technical expertise with people leadership to drive operational excellence, improve customer satisfaction, and support continuous improvement initiatives.…

Read the full description on Spectris Do Brasil Instrumentos Eletronicos Ltda. (MP Op Co)'s site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: r, ray, teams, salesforce

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

rrayteamssalesforce

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