Customer Experience Manager
Cricklewoodonsitemanager
Posted 6 days ago · via Lever
About this role
About Us
At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on rideshare, we provide our customers with straightforward, no-strings-attached access to vehicle ownership. But we aren't just about vehicle ownership. We're also fast-tracking the transition to green mobility, leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.
You'll be excited to work in this role if...
You enjoy coaching and seeing your team grow whilst encouraging coordinators to step up.
You see the patterns behind the problems, an issue today is a process fix tomorrow, and you’re wired to look for both.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Cricklewood. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
More at Splend
- View →Vehicle Logistics & Customer Support Coordinator (Casual)Adelaide, Australia
- View →Customer Experience CoordinatorCricklewood, London
- View →Customer Experience CoordinatorMelbourne, Australia
- View →Product Expert ManagerParramatta, Sydney
- View →Workshop Controller - SydneyParramatta, Sydney
- View →Automotive Sales & Customer SpecialistCricklewood, London
