Customer Success Manager
Brisbaneonsitemanager
Posted 1w ago · via Workable
About this role
This is an exciting opportunity for a customer-focused and commercially driven professional with a background in digital and B2B SaaS to make a real impact across a growing customer portfolio. In this role, you’ll drive customer retention, product adoption, and net revenue growth by building strong partnerships and delivering measurable value at every stage of the customer journey. Using data insights, usage analytics, and proactive engagement strategies, you’ll identify opportunities to improve customer health, increase adoption, and mitigate churn before risks arise. As a trusted advisor to customers, you’ll play a key role in helping them maximise the value of our products and services while uncovering opportunities for expansion and growth.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Brisbane. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams
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